Core platform tools

�         Remote monitoring
Monitor all of your network devices, services and operating systems.

�        Attended remote control
Remotely control any workstation on-demand without pre-installing any software.

�         Remote desktop & server support
Manage and support remote desktops and servers in real-time — without disrupting users.

Task-specific platform tools

�         Patch management
Automatically update patches on your network devices ensuring security of your valuable data.

�         Automatic script execution / software distribution
Remotely deploy scripts and software to update and maintain network devices.

�         Tactical reporting
Simplify troubleshooting by gaining insight into customer infrastructures.

�         Service Desk Remote Support
Provide your customers with fast, effective help, regardless of the operating system they're using.

�         PC configuration & domain policy management
Manage the entire domain by building standardized environments for all PCs at a customer site.

�         Business performance reporting
Demonstrate the performance of a customer's IT under your management and the value you deliver.

Asset and License Management

Delivering effective IT services starts at the lowest level with the discovery, tracking and management of devices on your network. Kaltec Monitor includes a robust discovery engine and a broad asset and license management feature set to monitor application compliance, license compliance and system changes.

Security

Kaltec Monitor gives you the power to monitor and manage multiple security appliances and applications. Use it to proactively monitor anti-spam, spyware and virus services to ensure your network infrastructure is always protected.

Interoperability

Kaltec Monitoring is interoperable with leading third-party tools and technology, allowing you to leverage their functionality to enhance your services and profitability. This interoperability further increases the value of these third-party products, making full use of the centralized monitoring, management, notification and reporting capabilities of Kaltec Monitoring.

Integration with APC for Advanced Power Management

Kaltec Monitor integrates with American Power Conversion (APC) equipment to allow you to take your power management capabilities further while simplifying services, reducing effort and speeding the deployment of managed services to customers. Using Kaltec Monitor, you can proactively monitor and manage APC universal power supplies (UPS) and security and environmental devices. This allows you to go beyond selling hardware and earn follow-on revenue that is recurring and highly profitable. Kaltec Monitor provides a single solution for monitoring all of your customers' IT infrastructure, including the physical infrastructure such as a UPS.

Kaltec Monitor and Intel� vPro™ Processor technology

PCs with Intel� vPro™ processor technology have unique hardware-based management and security capabilities that extend Kaltec Monitor's functionality to further streamline PC management and increase security. They also deliver up to 40% performance improvement and greater energy efficiency while providing unprecedented manageability and security.

Scalable remote management from Kaltec and Microsoft

Kaltec Monitor delivers unprecedented remote management scalability by integrating with Microsoft System Center Essentials. This allows Microsoft partners using System Center Operations Manager to gain remote console access over the Internet from a single web-based Kaltec Monitor console, resulting in increased efficiencies and greater IT service automation.

Professional services automation tools

Through its interoperability with leading professional services automation (PSA) tools, Kaltec Monitor delivers a dramatic return on investment by automating time-consuming manual activities. In addition to leveraging their functionality, Kaltec Monitor can monitor these PSA tools and send alerts to your technicians in the event of a failure or warning.